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TERMS & CONDITIONS

1. General Information

Welcome to Kidd Flooring. By using our website, kiddflooring.ie, and purchasing our products or services, you agree to the following terms and conditions.
Kidd Flooring is registered at 166 Whitehall Road West, Dublin 12, D12 FW71.
 

We reserve the right to update these terms at any time without prior notice. Please review this page periodically for any changes.

Privacy & Safety

2. Product Information

  • All products are subject to availability, and we reserve the right to discontinue any product without notice.

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  • Images on the website are for illustrative purposes only. Actual colours may vary due to screen settings and resolutions.

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  • VAT will be added to the price of products, as displayed on the product page. Customers will see the VAT amount before completing the purchase.

3. Payments and Pricing

Accepted Payment Methods: We accept PayPal, Stripe, cash, and bank transfers.

VAT: All prices on the product pages include VAT, which will be clearly displayed during checkout.

4. Orders and Cancellations

  • Payment Methods: Kidd Flooring accepts payments via PayPal, Stripe, cash, and bank transfer.

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  • Order Confirmation: Customers will receive a confirmation email after placing an order.

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  • Order Changes or Cancellations: If you wish to modify or cancel an order, please contact us immediately. Changes or cancellations may not always be possible, especially if the order has already been processed or shipped.

5. Shipping and Delivery

  • Delivery Timeframe: Delivery times may vary depending on product availability, order quantity, and destination.

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  • Delivery Charges: Shipping costs are calculated based on distance, order size, and other factors. Exact charges will be communicated at checkout or upon inquiry.

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  • Customers outside the Dublin area are encouraged to contact us directly for delivery inquiries.

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  • We are not responsible for delays caused by unforeseen circumstances, including but not limited to shipping carrier issues or weather-related delays.

6. Returns and Refunds

  • Return Policy: Unopened and undamaged full packs of flooring are eligible for returns.
     

  • Return Shipping: Customers may either return products themselves or request collection, which will incur a fee.
     

  • Refund Processing: Refunds will be processed within 14 working days of receiving the returned items.

6. Installation Services

  • Kidd Flooring is not responsible for any damage caused by improper installation or misuse of our products. Customers are encouraged to consult professional installers or use our fitting services where available.

7. Liability Disclaimer

  • We strive to ensure accurate product descriptions and information. However, we cannot guarantee that all details are completely error-free.
     

  • Kidd Flooring is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

8. User Conduct

  • Users may not use this website for illegal purposes, upload malicious content, or engage in activities that disrupt the functionality of the site.
     

  • Kidd Flooring reserves the right to terminate access to the website if these terms are violated.

9. Privacy Policy

  • By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy. You can find the full Privacy Policy here.
     

  • Any data collected (e.g., email addresses, shipping details) will be used solely for processing orders and improving your experience.

10. Contact Information

If you have any questions regarding these terms or your order, please contact us:
 

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