FREQUENTLY ASKED
QUESTIONS

1. How do I measure for flooring?

To measure your space for flooring: Measure the length and width of your room in meters. Multiply the length by the width to calculate the total square meters. Add an extra 10% to account for cuts and waste. Still unsure? Contact us for advice!
2. What kind of underlay should I use?

The type of underlay you need depends on your flooring and subfloor: Laminate Flooring: Use foam or felt underlay for cushioning and soundproofing. Engineered Wood Flooring: Can be installed as a floating floor with an underlay or glued down, depending on the subfloor and preference. Solid Wood Flooring: Requires glue-down installation only, so underlay is not typically used. Underfloor Heating: Make sure the underlay is compatible with heating systems. Need help deciding? Let us know, and we’ll recommend the best option for your floor.
3. Do you offer shipping?

Yes, we currently offer shipping in and around the Dublin area. Outside Dublin: If you live outside Dublin, send us a message, and we’ll arrange delivery for you. Nationwide Shipping: Coming soon! Stay tuned for updates.
4. What is your return and refund policy?

We will refund any unopened and undamaged full packs of flooring. If you have concerns about a product, contact us directly for assistance.
5. Can I get help choosing the right floor?

Absolutely! Feel free to reach out with your questions, and we’ll guide you in choosing the best flooring for your space.